We are next to you, at any mishap you might have.
We get things moving for you, and on your behalf, where and when possible.
We have the knowledge, the experience, and our procedures.
We do not only focus on your specific current problem, but also take into consideration, your medical record when making it available for us.
We do all what it has to be done, to allow you, to proceed with your trip.
We activate and follow for you, all the necessary steps that have to be done with the police, and any other entity that may be necessary to.
We do not only activate all the necessary entities, but we also track, every followed step, by the different entities themselves, to ensure that they are acting with proper urgency.
We aim towards accompanying, managing, taking care of, and containing the tourist during any misadventure that he/she may have.
The experiences acquired during our travels to the different continents have allowed us to realize, that the tourists do not have any network of personalized support, which would simplify and improve their experience and protection while staying abroad.
Our services aim to accompany, manage, take care of, and contain the tourist during any misadventure in the country while visiting Chile.
It is a fact that the Spanish language is not an easy one to deal with and, Chilean Spanish is even more complicated due to all of, many shortcuts, pronunciation and that the on the street slang it is commonly used. We take this into account and provide our services in English, for the passengers to feel more comfortable with by being well informed at all times.
What we do, is to allow the passengers to count on us to go for the "steps that have to be done", while they are in a misadventure. In other words, we do all that it has to be done on their behalf, being accompanied "at all the time by Just in Case-Chile staff" when necessary.
DMC Chile is an incoming Wholesale tour operator with more than 25 years of experience, established in Santiago de Chile, and member of Global DMC Partners, Florida Caribbean Cruise Association (FCCA), International Association of Antartica Tour Operators (IAATO), Asociación Chilena de Empresas de Turismo A.G. (Achet), and lately have been certified with the “Sello de Calidad Turistica” Touristic Quality certification (the most important certification in Chile as a tour operator or a travel agency ).
They provide personalized and professional management services, with an emphasis on quality, innovation, and attention to the environment for both bussines: their cruise industry clients, (the biggest provider in Chile) as well as, for their non-cruise commercial customers in Chile, operated trough different travel Agencies in other countries.
DMC Chile, manage creative, unique and personalized programs tailor-made to all clients' requirement along Chile: Central, North, South, Antarctic and Eastern Island including hotel accommodations, excursions, ground and air services, as well as, special events such as: Congresses, encounters, Incentive Groups(being one of the best incentive house in Chile).
DMC Chile is well known for the great and unique experience to provide its services, being present all the time in case of any mishap